Technical Support Analyst

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Jul 18, 2025

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Analyst.

Key Responsibilities

Provide Tier 1 support to customers through various communication channels
Diagnose, troubleshoot, and resolve technical issues while documenting and tracking open issues
Collaborate with internal teams for issue escalation and ensure customer satisfaction

Required Qualifications

1-2 years of experience in a relevant role
Bachelor's degree in computer science preferred
2-3 years of experience in a technical support department in a multinational software or telecommunication company preferred
ITIL Foundation Certification preferred
Ability to maintain professionalism under pressure

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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