Technical Support Analyst

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Nov 05, 2025

This job expires in: 27 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A company is looking for an Associate Technical Support Analyst.

Key Responsibilities

Provide advanced technical support and resolution of complex incidents
Create and maintain logs of issues and resolutions, and knowledge base articles
Participate in on-call rotation and communicate with customers regarding support requests

Required Qualifications

Proficiency in Java or C#, JavaScript, HTML, and database queries
Experience with RESTful API calls
Familiarity with AWS Cloud Computing and Salesforce Service Cloud
Willingness to work on on-call rotation, including nights and weekends
Knowledge of ITIL practices is a plus

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

Wikipedia Wikipedia URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...