Technical Support Associate

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, May 16, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Associate.

Key Responsibilities:

Deliver exceptional customer experiences
Assist customers in support queues using various tools
Document bugs, resolve issues, and collaborate for customer satisfaction

Required Qualifications:

1-2 years of technical support experience in SAAS or technical services
Deep understanding of Webflow products or similar web design tools
Proficiency in HTML, CSS, DNS, JavaScript, or advanced Webflow knowledge
Experience working with Google Workspace, Slack, Zendesk, and Confluence
Availability to work Wednesday - Sunday

COMPLETE JOB DESCRIPTION

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Job is Expired

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