Technical Support Developer

Job Summary

A company is looking for a Technical Support Developer to troubleshoot software issues and provide technical solutions to end-users.

Key Responsibilities:

• Investigate, debug, and solve complex application software issues
• Review logs, scripts, and code to identify root causes of bugs
• Create and maintain technical documentation and knowledge base user guides

Qualifications:

• 2+ years of experience in Technical Support, software engineering, or system administration
• Experience in the non-admitted wholesale insurance space and familiarity with related software solutions
• Hands-on experience with configurable vendor policy administration systems; experience with C1 or Insurity products preferred
• Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience