Technical Support Engineer

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, May 10, 2024
This job expires in: 14 days

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities:
  • Achieve an in-depth understanding of products or services and troubleshoot technical issues
  • Assume ownership of customer issues and ensure resolution
  • Gather customer feedback, liaise with product development teams, and provide technical support
Required Qualifications:
  • Degree in Information Technology, Computer Science, or related field
  • 2+ years of experience in a technical support or similar role
  • Hands-on experience with log-based troubleshooting, CI/CD pipelines, and SQL
  • Solid understanding of software development processes and code reviews
  • Currently based on the East Coast (US)

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH