Technical Support Engineer

This job has been removed

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 17, 2024

This job expires in: 7 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced, Management

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities:

Provide exceptional customer service and technical support via various channels
Maintain documentation, troubleshoot technical problems, and collaborate with internal teams
Assist in product installation, deployment, and testing

Required Qualifications:

Working knowledge of Python, JSON, RESTful API's; experience with Go is a plus
Experience with Linux, networking, and analyzing packet captures
Experience in providing technical support to global customers
Expertise in SaaS solutions and Cloud technologies
BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications

COMPLETE JOB DESCRIPTION

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