Technical Support Engineer

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, May 02, 2024

Job Category: Information Technology

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities:

Fielding technical issues and escalations from customer-facing teams
Proposing and owning documentation and trainings to streamline issue handling processes
Collaborating with team members to identify process improvement opportunities

Required Qualifications:

Bachelor's degree or equivalent experience
1-3 years experience in customer service or healthcare environment
1+ years experience in a technical support role
Familiarity with Salesforce, Jira, & Looker platforms recommended
Familiarity with HL7, APIs, and SQL preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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