Technical Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 10, 2024

Job Category: Information Technology

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities:

Provide functional support for the software to customers, partners, and internal team members
Support self-hosted customers with installations, upgrades, and migrations
Collaborate with customers to identify, reproduce, and log defects

Required Qualifications:

At least 2 years' experience in a support engineer role in enterprise software
Experience supporting Java-based web applications and using the Linux command line
Experience with troubleshooting firewalls and proxies, REST APIs, and SaaS products
Ability to work self-directed in a fast-paced environment
A Computer Science degree, code school certificate, or equivalent professional experience is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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