Technical Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Jun 03, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Technical Support Engineer to provide high-level technical support to customers and resolve complex incidents.

Key Responsibilities

Analyze customer issues and diagnose resolutions using logs and data
Coordinate with internal teams to resolve technical issues and manage escalations
Review production performance and create analysis and reaction plans for errors

Required Qualifications

Bachelor's or master's degree in a technical discipline (work experience may be considered)
3-5 years of experience in technical customer support
Understanding of REST APIs and experience with log analysis
Basic knowledge of C++, Java, HTTP protocols, and web services
Familiarity with database architecture and operating systems

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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