Technical Support Engineer

Location: Remote
Compensation: Salary
Reviewed: Wed, Jun 04, 2025
This job expires in: 17 days

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities
  • Troubleshoots technical issues for clients via phone or online
  • Conducts analysis and resolves moderately complex customer problems
  • Maintains customer relationships and communicates effectively to address concerns
Required Qualifications
  • 1-3 years of experience in a technical customer service role
  • Experience with network analysis tools such as Wireshark
  • Familiarity with Microsoft Windows Server and Oracle database analysis
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Prior experience with POS systems is a plus

COMPLETE JOB DESCRIPTION

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