Technical Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jun 06, 2025

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Enterprise Technical Support Advisor.

Key Responsibilities

Provide world-class support to customers through various communication channels
Test and debug customer issues in lab environments while collaborating with cross-functional teams
Document solutions and share knowledge to enhance product quality and customer satisfaction

Required Qualifications

2+ years of experience managing and troubleshooting Active Directory
2+ years of experience with enterprise network configuration and DNS troubleshooting
Prior experience with Microsoft SQL Server
Knowledge of PowerShell is an asset
Familiarity with Change Control Process

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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