Technical Support Engineer
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Jul 04, 2025
This job expires in: 15 days
Job Summary
A company is looking for a Technical Support Engineer to join their team in Florian polis.
Key Responsibilities
- Respond to customer support inquiries via chat, phone, and email promptly and accurately
- Handle technical escalations and collaborate with peers to coordinate solutions
- Promote product features and assist customers in adopting products for long-term success
Required Qualifications
- Advanced proficiency in written and spoken English
- Knowledge of HTML/CSS/Javascript or other object-oriented languages and API usage
- Experience with CRM & Marketing tools, Google Analytics, Ads, and CWV is beneficial
- 2+ years of experience providing exceptional customer support in a SaaS or technical software company
- A strong technical curiosity and a customer-oriented mindset
COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
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