Technical Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Jul 17, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

Manage customer experiences and resolve technical issues via phone and web
Conduct thorough investigations and collaborate with other experts to provide solutions
Document technical research and solutions while adhering to Service Level Agreements (SLAs)

Required Qualifications

Bachelor's Degree in Computer Science, IT, or related field AND 3+ years of relevant experience OR 5+ years of relevant experience
Flexibility with shift changes and availability for a rotating on-call schedule
Ability to meet security screening requirements
Microsoft Technology Certifications and experience with enterprise Teams Phone/hybrid deployments preferred
Basic knowledge of networking, web tech, and troubleshooting on various operating systems

COMPLETE JOB DESCRIPTION

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Job is Expired

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