Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer I- Cath Lab Support.

Key Responsibilities:

• Provide advanced technical support and act as an escalation resource for customers
• Assess complex technical issues, document troubleshooting steps, and implement solutions
• Perform preventative maintenance and remote software upgrades to ensure system stability

Required Qualifications:

• Knowledgeable in computer hardware, including workstations, servers, and storage devices
• Proficient with workstation and server operating systems
• Solid understanding of network infrastructure and communication protocols
• Degree from a Technical College/University or equivalent experience; Bachelor's Degree preferred in relevant fields
• Understanding of clinical workflow in a cardiac cath lab environment is preferred