Technical Support Engineer

Location: Remote

Compensation: Piece Work

Reviewed: Mon, Dec 15, 2025

This job expires in: 22 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Technical Engineer.

Key Responsibilities

Provide high-quality support and solutions for complex customer cases
Manage customer expectations and adhere to Service Level Objectives
Collaborate with the Customer Experience organization to enhance customer satisfaction and improve processes

Required Qualifications

1.5+ years of experience in a technical support role
High School Diploma or GED required; Associate's or Bachelor's degree preferred
Excellent technical knowledge of the company's solutions
Ability to work independently on complex project assignments
Experience in mentoring or coaching team members is a plus

COMPLETE JOB DESCRIPTION

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Company Overview

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