Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

• Execute software version upgrades and new release deployments
• Manage SLAM-based maps and configure site-specific parameters for optimal robot performance
• Track and analyze support requests and collaborate with cross-functional teams to resolve complex issues

Required Qualifications

• Bachelor's Degree in Computer Science, Robotics, or a related discipline, or equivalent professional experience
• 3+ years of hands-on hardware and software troubleshooting experience
• Strong understanding of ROS, Python and/or C++ coding, and Linux environments
• Proven ability to manage multiple tasks and respond effectively to emergencies