Technical Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Dec 22, 2025

This job expires in: 29 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A company is looking for a Technical Support Engineer (Tier 2) for their Payments Team.

Key Responsibilities

Provide tier 2 technical support for payment-related issues
Collaborate with the engineering team to resolve complex technical problems
Assist in the development and improvement of support documentation and processes

Required Qualifications

Experience in technical support or a related field
Strong understanding of payment processing systems
Familiarity with troubleshooting software and hardware issues
Ability to work independently in a remote environment
Relevant technical certifications or a degree in a related field is preferred

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