Technical Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jan 07, 2026

This job expires in: 27 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Engineer 1 (Remote).

Key Responsibilities

Provide prompt support for incidents raised by customers via the portal or phone
Monitor and respond to alarms for internal and customer systems
Fulfill service requests and perform ticket escalations to various IT teams

Required Qualifications

2+ years working in the Information Technology field
1-2 years of Windows and/or Linux network administration experience
1-2 years of customer support experience
Experience with Active Directory groups, users, and policies
Working knowledge of VMware vSphere and vCenter Administration

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