Technical Support Engineer

Job Summary

A company is looking for a Named Technical Support Engineer.

Key Responsibilities

• Serve as the technical continuity for the customer's computer vision deployment
• Lead enablement sessions and maintain a shared customer knowledge base
• Diagnose complex issues and collaborate with internal teams to relay customer insights

Required Qualifications

• 7+ years of experience with Linux and networking fundamentals
• Strong scripting skills in Bash and Python
• Ability to diagnose issues across the full CV/ML pipeline
• Hands-on experience with edge devices like Nvidia Jetson or Raspberry Pi
• Experience in named-account support or Technical Account Manager roles is a plus