Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

• Diagnose and resolve technical incidents related to application stability and service recovery
• Act as the primary technical expert for government software solutions and manage administrative access recovery
• Provide technical leadership and coordinate with internal teams to resolve system issues efficiently

Required Qualifications

• Degree in Computer Science, Information Technology, or equivalent experience
• Familiarity with government-specific software support requirements
• Proven ability to diagnose complex incidents involving web servers and identity providers
• US Citizenship (non-dual) required by government contract
• Ability to obtain and maintain a Public Trust or higher clearance