Technical Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 16, 2026

This job expires in: 30 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Engineer (Remote friendly).

Key Responsibilities

Troubleshoot, analyze, debug, and resolve client-reported issues on complex solutions
Document support cases with troubleshooting details and provide updates to clients
Provide Tier 2 technical support and assist in training clients on products

Required Qualifications

2-5 years of experience in a client-facing technical support role
Technical degree or equivalent work experience
Experience with case management systems, preferably Salesforce
SQL or Oracle database experience with the ability to write queries
Experience supporting client-server-based applications

COMPLETE JOB DESCRIPTION

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