Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer to provide essential technical assistance to healthcare clients.

Key Responsibilities

• Provide level one technical support for hospitals using the Enterprise Imaging Solution
• Perform routine database administration tasks, including monitoring and system health checks
• Triage, troubleshoot, and resolve issues or escalate when necessary

Required Qualifications

• Familiarity with relational databases (SQL Server or similar)
• Experience in a collaborative team environment
• Eagerness to learn and grow knowledge of systems and imaging technologies
• Ability to communicate effectively under pressure
• Preference for a flexible, hybrid work environment