Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer (US).

Key Responsibilities

• Assist customers in solving challenges and troubleshooting issues
• Conduct training and support sessions through various communication channels
• Document challenges and collaborate with the product team to enhance the software

Required Qualifications

• Native or full business fluency in English
• Advanced knowledge of AutoCAD, solar design software, and/or GIS development platforms
• 2+ years of design experience in the Utility-scale solar sector or C&I rooftop sector
• Willingness to travel up to 4 weeks per year for events and conferences