Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer II.

Key Responsibilities

• Identify and complete tasks in a fast-paced dynamic environment
• Effectively and efficiently work with customers and partners to resolve reported problems
• Track all customer contact within approved tracking systems

Required Qualifications

• BS degree in Computer Science/Information Technology
• 2+ years' experience in an IBM z/OS environment as a Systems Programmer, DBA, or Application Developer
• 1+ years' experience with z/OS Database or application development platforms (e.g., CICS, IMS, ADABAS, IDMS, VSAM)
• Experience with JCL, ISPF, and SMP/E
• Solid analytical and troubleshooting skills, specifically with IBM z/OS and TCP/IP