Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer to assist clients with technical issues and provide effective support.

Key Responsibilities

• Provide efficient and effective technical support to customers
• Diagnose and troubleshoot software and hardware issues related to the product
• Collaborate with cross-functional teams to resolve complex technical problems

Required Qualifications

• Proven experience in technical support, preferably in data backup or storage solutions
• Strong knowledge of Veeam data backup products
• Experience with VMware ESX(i)/vSphere, Microsoft Hyper-V, and public clouds
• Advanced user or administrative level experience with Ubuntu Linux and Windows Server
• Strong knowledge of server hardware