Technical Support Engineer
Job Summary
To enhance operational efficiency, the full-time Technical Support Engineer will operate and maintain production and development applications, troubleshoot issues, and collaborate with cross-functional teams while working remotely from Florida.
Key responsibilities
- Operate, maintain, and support production and development applications, ensuring high service quality
- Identify and lead initiatives for process improvements and product support enhancements
- Troubleshoot issues across various environments, including debugging enterprise code
Required qualifications
- Hands-on experience with scripting languages such as Python and Bash
- Solid understanding of application architecture and CI/CD processes
- Proficiency in Linux environments and infrastructure management
- Experience in troubleshooting through log analysis and root cause analysis
- Knowledge of quality assurance methodologies and process improvement techniques
Complete Job Description
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