Technical Support Engineer Apprentice

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Jun 24, 2025

Job Summary

A company is looking for a Technical Support Engineer - Apprentice.

Key Responsibilities
  • Assist customers by responding to support tickets and troubleshooting live issues
  • Learn platform operations and explain technical concepts to customers
  • Take initiative to improve support processes and collaborate with engineering teams
Required Qualifications, Training, and Education
  • Resident in Northern Ireland
  • Right to work in the UK
  • Must meet the Level 5 Entry Requirements
  • 1+ years' experience in a technical, customer-facing role
  • Technical certification(s) such as CompTIA, AWS, or Microsoft is a plus

COMPLETE JOB DESCRIPTION

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