Technical Support Engineer I

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, May 08, 2026

This job expires in: 26 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Engineer 1 (Remote).

Key Responsibilities

Provide prompt support for incidents raised by customers via the portal or phone
Monitor and respond to alarms for internal and customer systems
Fulfill service requests and perform ticket escalations to various IT teams

Required Qualifications

2+ years working in the Information Technology field
1-2 years of Windows and/or Linux network administration experience
1-2 years of customer support experience
Experience with Active Directory and VMware vSphere
Familiarity with network monitoring tools and the OSI model

COMPLETE JOB DESCRIPTION

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Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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