Technical Support Engineer (Norway)

Job Summary

A company is looking for a Technical Support Engineer (Norwegian speaking, based in Norway).

Key Responsibilities

• Providing high-level technical support to primarily Norwegian customers
• Managing and resolving incidents and support tickets according to defined SLAs
• Proactively monitoring system performance and identifying issues before they escalate

Required Qualifications

• Strong experience working in Unix/Linux environments
• Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and general security protocols
• Fluent Norwegian language skills (both verbal and written) - essential
• Experience or understanding of telecom networks (2G-5G) - a strong plus
• Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting is preferred