Technical Support Engineer Performance

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Feb 08, 2024
This job expires in: 10 days

Job Summary

A company is looking for a Technical Support Engineer (Performance) to join their Customer Support team.

Key Responsibilities:
  • Respond to product related customer issues and troubleshoot problems
  • Provide remote product support and troubleshoot product configuration issues
  • Complete changes to Customer Azure environments and research and resolve complex issues

Required Qualifications:
  • 5+ years of Software and/or In-App troubleshooting experience
  • Experience in a Level 2 or Level 3 IT support environment
  • Knowledge of Finance and Accounting practices and principles
  • Experience supporting customers in a Windows environment and with Microsoft Azure
  • Experience documenting best practices and procedures in an IT knowledge base

COMPLETE JOB DESCRIPTION

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