Technical Support Lead

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Mon, May 13, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Lead.

Key Responsibilities:

Answer phone calls to resolve technical issues affecting the software
Field calls regarding office configuration and network slowness
Coordinate server transfers and assist with backup drive errors

Required Qualifications:

1-2 years of customer service/support experience
1-2 years of computer application-based technical support or IT experience
Working knowledge of network concepts, macOS, PostgreSQL, Java, and JavaScript
Terminal and command line knowledge
Familiarity with HIPAA regulations is preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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