Technical Support Manager
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 08, 2025
Job Summary
A company is looking for a Technical Support Manager - PST.
Key Responsibilities
- Manage and mentor a team of 3-5 Technical Support Analysts
- Oversee daily support operations and ensure timely customer responses
- Collaborate with cross-functional teams to advocate for customer needs and drive issue resolution
Required Qualifications
- 3+ years of experience in a B2B technical customer support or success role, with 1-2 years of people management experience
- Background in startup environments with a bias for action
- Understanding of Linux system administration and command line operations
- Proven ability to coach and manage distributed support teams
- Excellent organizational and project management skills
COMPLETE JOB DESCRIPTION
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Job is Expired