Technical Support Operator

Job Summary

A company is looking for a Tech Support Operator to provide technical assistance and customer support in a call center environment.

Key Responsibilities

• Provide technical support for personal emergency response devices and immediate assistance to subscribers
• Facilitate installation and troubleshooting with subscribers and service providers while following specific protocols
• Maintain compliance with company standards, including attendance, appearance, and confidentiality regulations

Required Qualifications

• High School Diploma required
• 2+ years of call center experience preferred
• Excellent computer skills are necessary
• Ability to work all shifts, including weekends and holidays
• Bilingual (Spanish/Russian/Chinese) preferred