Technical Support Representative

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Apr 03, 2024
This job expires in: 20 days

Job Summary

A company is looking for a Technical Support Representative.

Key Responsibilities:
  • Answer customer questions and provide support
  • Gather and analyze customer information to identify issues
  • Escalate priority issues and replicate customer-reported problems

Required Qualifications:
  • Bachelor's degree or related experience
  • 1-2 years of experience in accounting, customer service, or banking
  • Experience with relational database tools - SQL knowledge
  • Accounting experience or knowledge of a service industry software application
  • Experience working with modular, integrated software applications

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