Technical Support Representative

Job Summary

A company is looking for a Remote Technology Technical Support Representative.

Key Responsibilities

• Provide front line, first level technical assistance for consumers
• Resolve technical problems in a fast-paced, customer-facing environment
• Open and manage trouble ticket systems for user issues and ensure timely resolution

Required Qualifications

• Over 18 years of age
• High School Diploma or equivalent preferred
• Comfort with desktop computer systems
• Familiarity with personal computers, operating systems, and software
• Ability to work independently and multi-task