Technical Support Representative

Location: Remote

Compensation: Hourly

Reviewed: Mon, Jan 05, 2026

This job expires in: 26 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Technical Support Representative I (Remote).

Key Responsibilities

Answer incoming calls from customers and installers
Provide operation, troubleshooting, maintenance, and installation support
Administer service programs and dispatch installers for onsite service as needed

Required Qualifications

Prior customer service and/or troubleshooting experience in a call center or office environment (minimum of 12 months preferred)
Proven excellent attendance history in previous employment
Computer literacy in various applications including email, MS Office Suite, and customer databases
Flexibility with shifts, including weekend coverage

COMPLETE JOB DESCRIPTION

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Company Overview

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