Technical Support Representative

Location: Remote

Compensation: Hourly

Reviewed: Tue, Jan 06, 2026

This job expires in: 28 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Technical Support Representative I (Remote).

Key Responsibilities

Answer incoming calls from customers and installers
Provide operation, troubleshooting, maintenance, and installation support
Promote and maintain positive customer relations

Required Qualifications, Training, and Education

Prior customer service and/or troubleshooting experience in a call center or office environment (minimum of 12 months preferred)
Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
Must have flexibility with shifts, including weekend coverage
Proven excellent attendance history in previous employment

COMPLETE JOB DESCRIPTION

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Company Overview

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