Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative French.

Key Responsibilities

• Respond to customer requests for IT technical services in a call center environment
• Recognize, research, isolate, and resolve information system problems
• Maintain records and prepare reports as required while demonstrating professionalism and sensitivity to customer satisfaction

Required Qualifications

• Proficient in French
• High School Diploma or equivalent
• Experience in technical support or education in IT
• Familiarity with iOS, Android, Microsoft Windows, and various software applications
• Advanced knowledge of Networking and troubleshooting wireless connections