Technical Support Representative
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Mar 17, 2026
This job expires in: 30 days
Job Summary
A company is looking for a Technical Support Representative (Part-Time).
Key Responsibilities
- Respond to customers' IT service requests and provide assistance in a call center environment
- Screen and handle calls, entering information into a database while assisting customers
- Recognize, research, isolate, and resolve information system problems, escalating as necessary
Required Qualifications
- High School Diploma or equivalent
- Experience in technical support or education in IT
- Familiarity with iOS, Android, Microsoft Windows (7 and 10), Microsoft Office (2010-2013), and networking
- Experience troubleshooting wireless connections
- A+, Net+, or Help Desk Tech Certification is a plus
COMPLETE JOB DESCRIPTION
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