Technical Support Representative

Job Summary

A company is looking for a Remote Technical Support Representative.

Key Responsibilities

• Provide first-level technical assistance for consumers
• Support client-specific high-speed internet services and resolve related issues
• Manage trouble ticket systems and ensure timely resolution of customer problems

Required Qualifications

• Must be over 18 years of age
• High School Diploma or equivalent preferred
• Comfort with desktop computer systems and familiarity with operating systems
• Ability to work independently and manage multiple tasks
• Proven ability to collaborate effectively with team members