Technical Support Representative French Remote

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Mar 26, 2024

Job Category: Customer Service

Job Summary

A company is looking for a Technical Support Representative fluent in French for a remote position.

Key Responsibilities:

Provide outstanding phone, email, and chat-based technical support in French and English
Develop solutions to improve customer satisfaction and resolve issues
Assist customers with billing, invoice, and account issues

Required Qualifications:

Experience in a customer-facing role
Ability to utilize self-service resources effectively
Familiarity with web, eCommerce, and hosting technologies
Basic understanding of data structures
Flexibility for shift work and occasional overtime in a 24x7 environment

COMPLETE JOB DESCRIPTION

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Job is Expired

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