Technical Support Representative II

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 02, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Education Level: Some College

Job Summary

A company is looking for a Technical Support Representative II.

Key Responsibilities:

Provide level one troubleshooting and support for customer product issues
Research customer problems/issues to increase personal knowledge and familiarity with the supported product
Identify and resolve application and service issues and answer general application questions

Required Qualifications:

Minimum of 18 months of experience providing technical support with Microsoft operating systems
Experience supporting applications in a Windows Server 2012/2016 environment
Associates degree in Information Technology
Microsoft Certifications: MCSE, MCSA, CompTIA A+, etc
Experience working within an alternate office environment (Remote)

COMPLETE JOB DESCRIPTION

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Job is Expired

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