Technical Support Representative II

Location: Remote

Compensation: Hourly

Reviewed: Thu, Apr 30, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Terminal Support II.

Key Responsibilities

Provide first-class customer service/support via various communication channels
Triage and manage customer inquiries and technical support tickets
Setup/configure POS terminals and provide technical support for related issues

Required Qualifications

High school diploma or equivalent
2+ years of relevant technical experience
Proficiency with Microsoft Suite
Knowledge of point-of-sale systems and related peripherals
Experience in call center environments

COMPLETE JOB DESCRIPTION

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