Technical Support Representative L3

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Feb 08, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Representative L3 for software application support in the cryptocurrency industry.

Key Responsibilities:

Provide advanced technical support to customers experiencing complex technical issues
Troubleshoot and resolve advanced technical problems in a timely manner
Document customer interactions and technical issues in a CRM system

Required Qualifications:

Minimum 3 years of experience troubleshooting software/application issues for customers
Experience in email support
Background and hands-on experience in the cryptocurrency industry
Proficiency in using computer applications and software
Strong communication skills

COMPLETE JOB DESCRIPTION

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Job is Expired

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