Technical Support Representative - Pet GPS App State Licensed

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Tue, Feb 06, 2024

Job Category: Customer Service

Employment Status: Independent Contractor

Job Summary

A company is looking for a Technical Support Representative for a Pet GPS App.

Responsibilities:

Provide technical support for a pet safety and training product, including troubleshooting mobile app and GPS technology issues
Assist customers with resolving problems and answering questions related to the product and app
Deliver exceptional customer service and demonstrate a passion for pet safety

Qualifications:

Strong technical skills in GPS, smartphone apps, and Windows/MacOS systems
Experience in customer service and problem-solving
Excellent communication skills, both written and verbal
Ability to multitask and take detailed notes while listening to customer issues
Must have a personal computer, broadband internet connection, and a wired USB headset with microphone

COMPLETE JOB DESCRIPTION

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Job is Expired

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