Technical Support Specialist

Job Summary

A company is looking for a Technical Support Specialist - Part Time Fully Remote.

Key Responsibilities

• Provide guidance and best practices for Rent Manager applications
• Deliver superior customer service to end users via phone and email
• Document and track issues in a timely manner using ticketing software

Required Qualifications

• Prior experience with IT concepts
• Experience with Microsoft Office applications
• 1-2 years of prior helpdesk and/or customer support experience
• Understanding of WAN/LAN concepts (preferred)
• Established work ethic and excellent attendance