Technical Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 05, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities:

Troubleshoot customer issues and provide support through various channels
Meet or exceed performance goals in areas like customer satisfaction and quality assurance
Become an expert in a specific product area and contribute to team projects

Required Qualifications:

Technical or customer support experience preferred
Ability to demonstrate issue ownership and direct customers to the right resources
Working knowledge of assigned feature is a plus
Flexibility in working hours, including outside of standard business hours

COMPLETE JOB DESCRIPTION

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Job is Expired

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