Technical Support Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 05, 2024
This job expires in: 3 days

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities:
  • Troubleshoot customer issues and provide support through various channels
  • Meet or exceed performance goals in areas like customer satisfaction and quality assurance
  • Become an expert in a specific product area and contribute to team projects
Required Qualifications:
  • Technical or customer support experience preferred
  • Ability to demonstrate issue ownership and direct customers to the right resources
  • Working knowledge of assigned feature is a plus
  • Flexibility in working hours, including outside of standard business hours

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