Technical Support Specialist

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Apr 09, 2024

This job expires in: 5 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities:

Locating potential problems, diagnosing application errors, and providing database management support
Implementing and maintaining software applications to ensure smooth business operations
Developing diagrams and flow charts for computer programmers and providing training and support to staff

Required Qualifications:

Beginner to Intermediate SQL knowledge
Bachelor's degree
0-2 years of experience in customer service or a technical role in a SaaS company
Experience in a hospitality or service industry is a plus
Experience supporting customers at a software company is a plus

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