Technical Support Specialist

This job has been removed

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, Apr 29, 2024

This job expires in: 14 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Tier 1 Technical Support Specialist.

Key Responsibilities:

Solve customers' web technology problems via phone support
Install, configure, maintain, and solve errors for content management systems including WordPress
Explain how DNS and web design tools work

Required Qualifications:

Must have experience working as technical support representative
Ability to troubleshoot website and/or email problems
Background in customer service and technology careers are a plus
Experience and knowledge of web hosting is a plus

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