Technical Support Specialist
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Sun, May 18, 2025
Job Summary
A company is looking for a K12 Onboarding and Rostering Technical Support Specialist.
Key Responsibilities
- Provide technical support to customers via email, phone, and video conferences
- Assist with account creation, access, and troubleshooting user account challenges
- Proactively identify and recommend solutions for potential platform challenges
Required Qualifications
- 1 year of experience in a technical support desk position
- Backend experience with Learning Management Systems (LMS)
- Familiarity with EdTech software and user onboarding processes
- Strong technical writing skills
- Advanced skills in Microsoft Excel
COMPLETE JOB DESCRIPTION
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Job is Expired